Clients

In recognition of our standing in the learning and development marketplace, we are or have been a panel provider of learning and related consultancy services for:

         Attorney General’s Department

         Australian Building and Construction Commission

         Australian Bureau of Statistics

         Australian Institute of Health & Welfare

         Australian Public Service Commission

         Australian Public Service Commission International Panel

         Australian Taxation Office

         Child Support Agency

         Comcare

         Department of Communications

        Department of Climate Change and Energy Efficiency

        Department of Defence

        Department of Education, Employment and Workplace Relations

        Department of the House of Representatives

        Department of Immigration and Citizenship

        Department of Infrastructure 

        Federal Magistrates Court of Australia

        Migration & Refugee Review Tribunal

        Social Security Appeals Tribunal

        Education Queensland

        Gold Coast Institute of TAFE

         Metropolitan South Institute of TAFE

          Sunshine Coast TAFE

         Ergon Energy

         Queensland Department of Communities

         Queensland Public Service Commission

         Queensland Transport and Main Roads

         Queensland Department of Housing & Public Works

         Residential Tenancies Authority

         Brisbane City Council

         Griffith University

         Australian Institute of Management

         Institute of Public Administration Australia

A more detailed list of clients, see below:




Federal Government Clients

Since 1989, AuStrategies’ personnel have conducted a wide range of consulting, development and training activities for the following federal government clients.

Aboriginal & Torres Strait Island Commission
· Leadership and career development workshops
Attorney-General’s Department
· Career development
Australian Antarctic Division
· Career Directions workshops
Australian Building and Construction Commission
· Giving and receiving feedback
· Managing challenging client behaviours
Australian Bureau of Statistics
· Management development program
· Supervisor development program
· Train-the-trainer and presentation skills
· Adaptive leadership workshop for senior executives
· Strategic planning workshop for senior officers – 2 day offsite
Australian Institute of Health and Welfare
· Career Directions workshops
Australian Public Service Commission
· Public and in-house leadership/career development programs
· Marketing Yourself into an Executive Level Position programs
· Marketing Yourself into an SES Position programs
· Career Directions workshops
· Career development workshops for indigenous employees
· Leadership and emotional intelligence
· Client/community consultation workshops
· Leadership capability initiatives
· Executive Leadership Profiles
· Strategic thinking workshops
Australian Taxation Office
· EL2 and SES performance interviews and reviews
· Performance management (multi-source/360º feedback) roll-out
· Graduate development program
· Competency based training and accreditation
· Significant project management evaluation process
· Performance appraisal system training
· Career development strategies workshops
· Strategic planning workshops
· Team development workshops
Child Support Agency
· National Regional Service Centre establish, develop, implement and training
· Performance management system roll-out – across 4 states
· Career development workshops
· Graduate development
· Grievance resolution – individual sessions
· Strategic planning, team development workshops
· Personal effectiveness training and coaching
· Peer support program
· Team leader workshops
· Service manager and service delivery manager workshops
· Decision making workshops
· Advanced communication skills
Centrelink
· Leadership and communication workshops
· Improving leadership with emotional intelligence
· Executive Leadership Profiles
Civil Aviation Safety Authority
· Leadership workshops
Commonwealth Service Delivery Agency
· Strategic planning workshops
· Team development workshops
DEETYA
· Leadership development
Department of Broadband, Communication & Digital Economy
· Career Directions workshops
· Marketing Yourself into an Executive Level Position programs
Department of Climate Change & Energy Efficiency
· Marketing Yourself into an Executive Level Position programs
Department of Defence
· Career development
· Performance management
· Presentation skills
· Feedback skills
Department Education, Employment & Workplace Relations
· Career development
Department of Foreign Affairs and Trade
· HR operations advice
· Career development
Department of Health and Ageing
· Focus groups
· Records management framework
Department of House of Representatives
· Career development
Department of Immigration and Citizenship
· Career development for Graduates
· Fundamentals of supervision program
· Coaching program for managers
· Strategic planning
· Strategic Job Applications and Interviews
Department of Industry Science & Resources
· Career development
Department of Infrastructure and Transport
· Strategic Approach to Job Applications and Interviews
· Selection Panel Training
· Courageous Conversations for APS and EL Staff across Australia
Department of Veteran Affairs
· HR operations advice and facilitation
· Change management program
· Performance management workshops
· Organisational Review of Repatriation Medical Authority
· CaseLoad Management across Australia
Federal Court of Australia
· Facilitation strategic visioning & integration
Federal Magistrates Court of Australia
· Personal effectiveness and communication workshops
Insolvency & Trustee Services Australia
· Career development workshops
Insurance & Superannuation Commission
· Career development workshops
Medicare Australia
· Roll-out performance management training – 800 staff across Qld
· Diploma of Business (FLM) – 80 managers graduated
· Career development
· Change management
· Leadership capability initiatives
Migrant Review Tribunal and Refugee Review Tribunal
· Strategic Job Applications and Interviews
· Marketing Yourself into an Executive Level Position programs
Social Security Appeals Tribunal
· Managing challenging client behaviours

Queensland State Government Clients

Since 1989, AuStrategies’ personnel have conducted a wide range of consulting, development and training activities for the following state government clients.

Department Communities, Child Safety, Disabilities

▪   Career development for graduates

▪   Strategic thinking

▪   Selection Panel workshops

▪   Job Applications and Interviews workshops

▪   PPMM and People Matters Programs

Department of Education and Training

▪   Community consultation

▪   HR development workshops

▪   Recruitment and selection processes

▪   Job application and interview skills

▪   PPMM Programs

Department of Housing

▪   Communication workshops

▪   Leadership programs

Department Justice and Attorney-General & Youth Justice

▪   PPMM and People Matters Programs

Department of Lands

▪   MBTI and team development

▪   Strategic planning

▪   HR learning and development workshops

Department Local Government & Planning

▪   Core competency development

▪   Integrated HR systems development

▪   Training needs analysis

▪   Training plan process development

▪   Strategic planning

Department of Main Roads

▪   HR development workshops

▪   Strategic planning

▪   Large scale community consultation

▪   Large scale social impact assessment

▪   Train the trainer

▪   Presentation  skills

▪   Selection Panel workshops

▪   Job Applications and Interview Skills workshops

Department of Natural Resources and Mines

▪   Participative work design

▪   Career development

▪   PPMM and People Matters Programs

Department of Premier and Cabinet

▪   Community consultation protocols

▪   Presentation skills

▪   Having the Conversations that Matter Programs

Residential Tenancies Authority

▪   Coaching workshop

Department of Primary Industries

▪   MBTI and team development

▪   Strategic planning

▪   Career development

Department of State Development

▪   Community consultation

Department Training & Industrial Relations

▪   Job evaluation in several branches

▪   Integrated HR operations and systems

▪   Competency development

▪   Training needs analysis

Department of Transport

▪   Community consultation

▪   Selection Panel workshops

▪   Job Applications and Interview Skills 

Environment Protection Agency Qld

▪   Strategic planning

▪   360º Leadership profiles

▪   Recruitment policy & panel across Qld

Legal Aid Queensland

▪   Challenging Conversations

Q-Build

▪   Diagnostic training evaluation

▪   Customer service (1000 staff across Qld)

Queensland Corrective Services

▪   Advanced facilitation

▪   Integrated HR operations and systems

Queensland Fire and Rescue

▪   MBTI and team development

▪   Leadership development, team building

▪   Executive coaching

Queensland Health

▪   Strategic Thinking

▪   Developing KPIs

▪   PPMM and People Matters Programs

Queensland Police Service

▪   Recruitment and Selection for Panels

▪   Giving and Receiving Feedback Workshops

Queensland Public Service Commission

▪   PPMM and People Matters Program

Queensland Rail

▪   Community consultation

▪   Competency development

▪   Integrated HR operations and systems

▪   Training needs analysis and assessment

Queensland Transport

▪   Community consultation

▪   Competency development

▪   Integrated HR operations and systems

▪   Training needs analysis and assessment

▪   Career development

Queensland Treasury and Q-Super

▪   Professional effectiveness program

▪   Coaching and mentoring programs

▪   PPMM and People Matters Programs

Local Government (Qld) Clients

Since 1989, AuStrategies’ personnel have conducted a wide range of consulting, development and training activities for the following local government clients.

Brisbane City Council
· Structural efficiency project
· Integrated HR policies and practices
· Community consultation
· HR learning and development workshops
· Leadership and change management
· Performance management systems
· HR and recruitment and selection policy
· Position descriptions and design
· Job evaluation in several branches
· Competency development
· Strategic planning workshops
· Skills audits & training needs analyses
· MBTI and Apollo Profiles
· Mentoring and coaching (individual)
Logan City Council
· Job evaluation
· Integrated HR policies and practices
· HR learning and development workshops
Pine Rivers Shire Council
· Recruitment and selection policy advice
· HR learning and development workshops
· Community consultation
Redland Shire Council
· Recruitment and Selection
· HR learning and development workshops
· Community consultation
Toowoomba City Council
· Community consultation
· Future search and visioning

Educational Institution Clients

Since 1989, AuStrategies’ personnel have conducted a wide range of consulting, development, training or learning activities for the following educational institutes and universities.

Australian Institute of Management, Qld
· Facilitation skills training
· Train the trainer workshops
Australian Institute Training Development, Qld
· Numerous train the trainer workshops
· Presentation skills workshops
Chifley Business School
· Diploma of Business (FLM) programs
Institute Public Administration Australia, Qld
Wide variety public & in-house workshops:
· Community consultation
· Communication strategies
· Giving and receiving feedback
· Advanced job promotion skills
· Supervisor development
· Emotional intelligence in the workplace
· Managing retirement
· Career planning workshops
· Selection Panel workshops
· Job Application and Interview skills
· Strategic Influencing in the Public Sector
· Using Capability Frameworks in HR systems
Griffith University, Qld
· Grievance resolution
· Supervisor development
· Integration of HR strategies
· Guest speaker invitations
Queensland University of Technology
· Strategic human resources management
· Human resource policy and management
· Organisational psychology
· Organisational communication
· Personnel selection and assessment
QUT International, Qld
· Links to South East Asia
· Strategic HR integration strategies
University of Queensland
· Strategic HR integration strategies
· Organisational communication

Private Sector Clients

Since 1989, AuStrategies’ personnel have conducted a wide range of consulting, development and training activities for the following private sector clients.

Ansett Wridgways, Qld
· Leadership development programs
· Psychological profiles
· Recruitment and selection
Australian Karting Association Qld Inc
· Conflict management workshops
Bank of New Zealand, Qld
· Leadership development programs
Bradnam’s Windows (Manufacturing), Qld
· MBTI and team development
· Leadership development
· Train the trainer, presentation skills
Commonwealth Bank, Qld
· Leadership development programs
· Communication workshops
Girvan Constructions, NSW & Qld
· Leadership development programs
· Outdoor education and development
· Position descriptions
· Interpersonal communication
Keema Automotive Group, Qld
· Conflict resolution
· Performance management
KLM Group Ltd
· Planning and team building workshop
Lockyer Valley Farmers’ Cooperative, Qld
· Strategic planning
· MBTI and team development
Maunsell Pty Ltd (Engineering) , Qld
· Community consultation
· Social impact assessment
· Community capacity building
Metway Bank, Qld
· Management and supervisor development
· Communication workshops
North Sydney Bears (Rugby League), NSW
· Psychological profiles
· Sports psychological assessment
· Outdoor education and development
· Training needs and plans
· Leadership development programs
Queensland Fruit and Vegetable Growers
· Strategic planning and visioning
· Team development workshops
· Position/Job Descriptions
· Integrated HR systems
· Training needs and plans
· Leadership development programs
· Team development workshops
Queensland Nursery Industry Association
· Strategic planning and visioning
· Integrated HR processes and systems
Royal Australian Institute of Architects, Qld
· MBTI and team development workshops
Royal College of Nursing, Australia, Canberra
· Visioning and strategic planning workshops
· Team development
Serco Australia
· Review organisational customer service standards
Techniworks Action Learning Pty Ltd
· Design and development online training products
Traprock Wool Association, Qld
· Strategic planning and visioning
· Team development workshops
TNT Air Couriers, Qld
· Leadership development programs
· Psychological profiles
· Recruitment and selection
Toyota Australia, Qld
· Leadership development programs
· Psychological profiles
· Recruitment and selection
Woods Bagot (Engineering) , Qld
· Community consultation
· Social impact assessment
· Community capacity building

International Clients

Since 1989, AuStrategies’ personnel have conducted a wide range of consulting, development, training and learning activities for the following international sector clients.

Goroka Hospital Board – Papua New Guinea
· Strategic visioning and planning
· Integrated HR systems development
· Position descriptions, workforce planning
· Training needs analyses and plans
· Management, leadership and business development
· Counterpart coaching program
Lihir Island, New Ireland Province, PNG
Lakaka Ltd – Contract Mining – PNG
· Long term strategic planning (30-year planning)
· Accredited education and leadership strategies
· HR learning and development programs
· Training needs analyses
· Development of position descriptions
· Personal assessment and development
· Accredited distance education
· Integrated HR policies, systems and processes
· Management, leadership and business development
· Counterpart coaching program
· Implement integrated strategic workforce planning, career & succession planning
· Simplified transactional analyses & conflict resolution strategies for negotiation with Mining conglomerate
Aelium Construction – PNG
Barclay-Mowlem Construction – PNG
Lakaka Civil & Construction – PNG
Aniokaka Stevedoring – PNG
Pagini-Strang Stevedoring – PNG
Ataniom Supermarkets – PNG
Steamships Supermarkets – PNG
Lihir Auto Services – PNG
Ela Motors – PNG
Lihir Equipment – PNG
Lihir Hardware – PNG
Niolam Catering Services – PNG
· Management and development of human resources systems and operations
· Workforce planning, position descriptions
· Induction and orientation
· Performance management
· Training and development, needs analyses, training plans
· Job analysis and restructuring
· Recruitment and selection, selection criteria
· OH&S, code of conduct policy development
· Competency development, performance indicators, competency assessment
· Career and succession planning
Lotus Hall Limited Consulting – Thailand
· Integration of HR systems
· Leadership development
Merrill Lynch International Bank – Singapore
· Performance management
· Learning and development workshops
Nanyang University – Singapore
· Emotional intelligence
· Leadership workshops
Notchez International Consulting – Singapore
· HR seminars
· HR integration systems
· Integrated performance management
Petronus – Malaysia
· Advice and development of HRM and assessment systems
· Integrated HR systems
Sime Darby – Malaysia
· Advice and development of HRM and assessment systems
· Integrated HR systems
Malaysian Airlines – Malaysia
· Advice and development of HRM and assessment systems
· Integrated HR systems


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